Tuesday – Sunday: 10.00 a.m – 5.00 p.m
Visiting the Spa
For your convenience please use Humboldt Street parking. For longer visits, visit Guest Services for an underground parking pass.
Please see our new COVID-19 information & etiquette guidelines here.
Pool & Hot Tub
At this time, the pool and hot tub are only available to group bookings (of same bubble) and guests who book multiple treatments in one day.
The Parkside Spa is a peaceful environment. Children aged 12 to 18, are welcome accompanied by a parent or guardian. In respect for our other spa guests, please do not arrange to have your children accompany you to your appointment.
Mobile Phones & Electronic Devices
In keeping with our relaxing environment, please turn off any mobile phones and/or electronic devices prior to entering the spa.
Our professional therapists are trained in draping procedures to ensure complete privacy and will guide you through your treatment; however, for your comfort, please discuss any questions you may have with your therapist.
Cancellation & Reservation Policy
The Parkside Spa accepts Visa, MasterCard and American Express or your gift certificate number to secure your reservation.
If you have a fever or any symptoms relating to COVID-19, have travelled outside of BC or Canada within 14 days of your treatment or are caring for someone who has any symptoms, you will not be able to receive your service. We will reschedule your appointment without any cancellation charges. We have a no-charge cancellation policy in place at this time and we ask that you to cancel your appointment in advance if you are feeling unwell.
Gratuities are always accepted and gratefully appreciated by the therapists for great service. Industry standard is generally 15%.
What Our Guests Are Saying
“Always feels like home. 🙂 Love all the new improvements. Great work. My massage was amazing as usual.”
Be Good To You
Let our therapists help restore your natural harmony of wellness and beauty.